The Rental Procedure

Staying at Villa del Cielo is easy. The following are some of the basic details for making your reservation with us. These terms typically also apply if you’re working with a travel agency or other tour operator.

1.

Payments: Payments are accepted by check or via PayPal in US funds only.  You can also book securely through Homeaway.com or Airbnb.com.

2.

Deposit: Deposit: A 50% deposit is required for holding your reservation within 10-days of booking. We also accept payments via PayPal so you can use your credit card. An additional 3% processing fee for credit cards is applied.

3.

Contract: A contract will be sent to you confirming your reservations, deposit, final payment due and your length of stay.

4.

Balance: The remaining balance is due 45-days prior to your arrival.

5.

Late Bookings: A cashier's check for payment for bookings made less than 14 days before departure must be overnighted to our office or payment made via PayPal. An additional processing fee of 3% for credit cards will apply. We can also setup the reservation through Homeaway.com or Airbnb.com.

6.

Security Deposit: A $350 security deposit is required. An additional security deposit of $200 is required if you are bringing a small pet along.  Deposit is refunded with 7-days of your departure date.

**If you are working with a travel agent or other tour operator, please make your bookings directly with them – even if you have stayed with us before. Each agency will coordinate with us on availability and your arrival and departure times. If you have any special needs, let your travel agent know and we will do our best to accommodate them during your stay.

 

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